About the Retrade marketplace

Retrade is the secondhand marketplace for outdoor enthusiasts. With easy shipping and a user-friendly platform, it connects buyers and sellers to ensure high-quality gear finds a new home quickly. From camping essentials to specialized equipment, Retrade offers the best selection for adventurers looking to save money and reduce waste.

How can I buy on the Retrade marketplace?

Check out the latest listings, use the categories or search with the detailed search to browse the selection. All products can be ordered online — simply click the "Order Now" button on the product page. If a product doesn't have a price listed, you can use the negotiation feature to agree on a price with the seller first, and then place your order.

How Ordering Works

You can buy any product online with a quick bank card payment or cash on delivery (COD). After you pick up the product and confirm that everything is fine with the seller's product, the seller only then receives the amount you paid. This ensures a secure transaction. If the seller has pre-selected a shipping provider, you can choose your preferred pickup point during checkout. If not, the seller will arrange shipping after your payment. The shipping fee is calculated during checkout, and our handling fee is 10% of the product price (at least CA$4), for which you get:

Product shipping to your chosen destination
Secure payment (bank card or COD) that we only give to the seller after your approval
Support for resolving any issues with the ordered seller's product

If you're curious about more details, click here.

How can I sell on the Retrade marketplace?

Through the listing creation form, you can create your offer with your product for sale by filling in a few fields and attaching images. All products listed on the marketplace can be ordered online by buyers.

With Pre-selected Shipping

When creating your offer, you can select shipping providers in the Shipping Methods section. If you select one or more, the ordering process is fully automated: your buyer pays online with a bank card or cash on delivery (COD) and selects their preferred pickup point. When a buyer orders your product, we'll notify you immediately so you can take the package to the nearest drop-off point for the buyer's chosen shipping provider. As soon as your buyer confirms they received the product in good condition, we automatically create a payout request, and after a quick verification, the amount is transferred to your specified payment location. The process is that simple, and it's completely free for sellers. The automatic shipping feature is currently available for products up to CA$300.

Without Pre-selected Shipping

If you don't select any shipping method when creating your offer, buyers can still order your product. After a buyer places an order and completes payment, you'll be notified and given the option to select a shipping provider or cancel the order. This gives you flexibility to arrange shipping after the sale.

What can I do if I have additional questions?

We're happy to help you navigate using Retrade. We continuously develop our Knowledge Base, where you can find answers to many questions right now, but you can always write to us at [email protected] and we'll respond as soon as possible.

Who operates the Retrade marketplace?

The team behind Retrade has more than a decade of experience in operating online marketplaces. We currently operate DJ Borze and Picike. In addition to operating these sites, we've also worked as employees at several companies, including Prezi and Amazon. With the experience gained here, we make buying and selling used products convenient and reliable.